Looking for services? Start by considering the provider’s reputation.

Hope House Foundation has been a leading advocate for people with intellectual and developmental disabilities in Virginia for more than 40 years. Executive Director Lynne Seagle is a sought-after speaker and consultant, both nationally and internationally.

Hope House supports a diverse group of people with wide-ranging needs. The more complex the disability — be it intellectual, developmental, physical, or emotional — the more intensive the support. In all cases, our goal is to help people live as ordinary a life as possible, in the least restrictive environment possible. Our approach emphasizes flexible, therapeutic, and creative services designed specifically for that individual.

Whether it's shopping for groceries, managing money, cooking dinner or getting dressed, we teach people the skills they need for the life they want to live. We pay close attention to discerning and supporting individual needs and ensuring everyone’s safety. We also coordinate regular doctor and dentist visits, supervise medication administration, and provide guidance on diet and fitness. In all instances, individual choice is valued and encouraged.

Located in Hampton Roads, with its beaches, cultural and entertainment attractions, the world's largest naval base, and more, Hope House Foundation encourages the people we support to be active members of the community. Many people take part in recreational activities, educational classes, and community organizations.

To find out if you or your family member is eligible for services from Hope House, call Team Support Director, Susan Henderson, at 757.625.6161 x512 or send her an email. You can also get answers to the most frequently asked questions about Hope House admissions, or request a tour.

Frequently Asked Questions

Seeking services for yourself or someone you love? Here are answers to questions you may have. If you have additional questions, please contact our Team Support Director, Susan Henderson or call 757.625.6161, x512.

  • Services are paid for through the Virginia Medicaid Waiver Program. We are licensed to provide support through the Family & Individual Supports Waiver and the Community Living Waiver. 
  • You will use your Social Security Benefits and/or work income (if you have a paid job) to pay for your other expenses such as rent, bills, and recreational activities.
  • You may also be eligible for food stamps, fuel subsidies, rental assistance programs and other assistance. We can help you apply for these programs, file your taxes, and complete your Medicaid recertification paperwork as a part of your regular services, at no additional fee.

  • No. In fact, we encourage you to be your own Representative Payee if you’re able to do so. If not, we will act as your Representative Payee at no additional charge. 
  • If you use an outside party as your Representative Payee and do not have enough money to pay your bills, HHF will not grant you any subsidies.

  • Your Service Coordinator will assess your money management skills, and help you develop a budget plan. Your level of involvement will be based on your skills.
  • Your basic monthly expenses will be rent, telephone, cable, electric, gas (in some locations), groceries, and laundry.
  • Based on your preferences and skill level, you can pay your bills using online banking, paper checks, or cash.
  • Hope House Foundation receives grants and donations that help the people we support live lives of their choosing in the community. While these funds are limited, they help pay for dental care, clothing, and recreational activities when and if all other financial resources have been exhausted. Funds for medical care, clothing, etc. are sometimes available through some community service boards and we will help you make these requests to your case manager.

  • This will be determined during your budget meetings, and will be based on your income and the financial choices you make. At minimum, however, you will receive $10 a week in spending money.
  • Based on your needs or preferences, you will receive your spending money in one lump sum or spread out over the week. 
  • Individuals who are subsidized by HHF, receive $10/week in spending money.

  • This varies for everyone, and depends on whether you will be moving into an apartment with a roommate that is already established or not.
  • Your personal finances, family, CSB Support Coordinator, and Hope House Foundation may all play a role in helping you furnish your apartment.

  • Hope House has fully trained staff that can meet your support needs in your own home. We use adaptive equipment, environmental modifications, assistive technology, and nursing services as necessary in order to design a service plan that meets all of your needs. 
  • Hope House’s ratio of staff to people we support is much lower than a typical nursing home or other medical facility, which makes our support safer and more person-centered.

  • You can schedule your own medical appointments, or have your Service Coordinator schedule them for you. 
  • If you do your own scheduling but still want staff to accompany you, you’ll need to keep us informed of the dates and times of your appointments.
  • If you go to your appointment unaccompanied, you will be responsible for communicating any changes in your medical status to your staff. You will also need to have any required documentation, such as Medicaid forms, completed by the medical professional and returned to the team for your records.
  • We will assess the level of assistance you need with medication during the admission process.

  • Of course. In fact, the majority of the people we support have a dual diagnosis of a developmental disability and mental health challenges. 
  • We provide positive behavioral support training to each staff member on an annual basis. We have Endorsed Positive Behavioral Support professionals on staff who can assist you with any additional behavioral support.

  • Yes. Hope House Foundation has awake staff members at all team locations 24 hours a day, 365 days a year. You and your support team will determine the level of support (if any) that you need and/or want during overnight hours. 
  • This can include the use of technology to monitor your status as well.

  • Yes, keeping in mind that Hope House Foundation has a responsibility to ensure your safety, as well as that of the other individuals receiving services within your proximity.
  • If you have a roommate, you will need their agreement before inviting a guest to visit or spend the night.

  • We support people in having healthy personal relationships.
  • Your support needs and the needs of the other person will determine the level of planning needed to support the visit.
  • Hope House Foundation is a mandatory reporter of abuse, neglect, or exploitation. Should we suspect such an incident, or if one is reported, we are required by law to notify Adult Protective Services and the Department of Human Rights. Any such incidents may impact our ability to support your relationship.

  • That depends on your financial situation and your personal preferences, as well as the availability of services at various Hope House locations.

  • Hope House is careful in facilitating roommate matches, and provides continued support for harmonious living through weekly meetings.
  • If we are unable to resolve a conflict with your roommate, we will make every effort to find an alternative solution.

  • Hope House Foundation encourages you to maintain positive relationships with your family. In fact, we consider family to be an essential part of a person's team. For some family members, a weekly phone call or email exchange with our Team Coordinator is helpful to make sure everyone is aware of any important concerns as well as to discuss current service plans.
  • We will do everything possible to honor your holiday wishes and traditions, whether they take place with your family or in your own home.

  • Yes, keeping in mind that pet ownership is a personal and financial responsibility. Your ability to care for and financially support a pet will need to be considered first.
  • In the first six months of living in your own home, it’s generally best to focus on adjusting to your new life before you consider the additional responsibility of a pet.
  • In some instances, you will need the approval of the apartment building’s management before acquiring a pet.

  • Our Team Support Director, Susan Henderson, can answer all of your admissions questions. Please call her at 757.625.6161, x512.