Our administrative offices are located at 801 Boush Street, Suite 302, Norfolk, VA 23510, at the corner of Boush Street and Olney Road. You may park in any one-hour space in the parking lot in front of the building. For driving directions from GoogleMaps, click here.



Hope House provides individualized support to adults with a diagnosis of an intellectual or developmental disability. We support people up to 24 hours a day in their own homes and help them live successfully within the community.

Call Team Support Director Susan Henderson at 757.625.6161 x512, or send her an email.

Hope House is a Medicaid Waiver Provider, meaning that we accept federal and state funds designed to help people live independently in the community as payment for our services. Currently, we are able to provide support through the Family & Individual Supports Waiver and the Community Living Waiver.

While a few families are able to pay out of pocket, most people will need to meet the qualifications set forth by the state to receive Waiver funding. For more information on Virginia’s requirements, visit the Virginia Department of Behavioral Health and Services.

Hope House provides the same services as a group home, except that we only provide services in the person’s own home or apartment. This gives the people we support the freedom, choice, and privacy they want, without compromising their safety in any way.

It seems like it would be, but in fact, it’s considerably less expensive. Take a look at this chart from our 2010-2011 Annual Report. Part of the reason we’re able to do what we do is that every person we support has his or her own name on the lease, which entitles them to benefits (such as Section 8 housing vouchers, fuel subsidies, and food stamps) that are not available to those living in group homes.

In addition, group homes are staffed to meet the highest level of need, even though those needs may vary considerably among a group, as well as throughout the day. At Hope House, we provide as much or as little support as each individual needs, and only when he or she needs or wants it.

Hope House currently only provides services in the southside Hampton Roads region of Virginia, although we accept Medicaid waivers from other areas of Virginia. If you’re looking for service providers in your area, contact your local Community Services Board, local chapters of The Arc, or the Department of Social Services.

We do not provide emergency or respite services. Please contact your local Community Services Board or call the United Way of South Hampton Roads at 757.853.8500 and ask for a referral to an appropriate agency.

In a medical emergency, or if you’re concerned for your own safety or that of others, please call 911.

If you have different needs or questions please contact the Arc of Virginia at 804-649-8481.


Donations & Volunteering

We accept monetary donations by cash or check. You can also donate online with your credit card. In addition, the Hope House Thrift Shop accepts donations of clothing and various household items. The Thrift Shop will pick up donations of large items, such as furniture. For more information or to schedule a pickup, please call the Thrift Shop at 757.625.7493.

We have a variety of volunteer opportunities, from working as a skilled volunteer, to helping with events or at our Thrift Store. For more information, please contact our Development Department at 757.625.6161 about your volunteer interests.


Stockley Gardens Festivals

Visit the following website pages for more information, including dates, times, vendor information, and artist and volunteer applications.


Do You Have Other Questions Not Answered Here?

Visit our Contact Us page to send your question directly to our team!